Returns

We do not provide refunds for in store purchases unless item is faulty. However, we do accept returns for exchange or credit note but items must be in their original condition (not worn, used or washed) with their original tags intact and received within 14 days of purchase.

We do provide refunds for all online purchases however items must be in their original condition (not worn, used or washed) with their original tags intact. They must be received by us within 14 days of dispatch for Australian and New Zealand customers and 21 days for international customers. 

Customer is to cover the cost of postage for returns.  Please ensure you use a traceable form of post to ensure item can be tracked as we will not be liable for loss of items being returned.

Returns are to be sent to:

Museum
124 Roscoe Street (Cnr Gould & Roscoe)
Bondi Beach NSW 2026
T. (02) 9130 3921